Nokia stays in 1st place with the same score of 7.5 that it scored in v.11. Nokia scores maximum points for its comprehensive voluntary take-back programme, which spans 84 countries providing almost 5000 collection points for end-of-life mobile phones. It now also scores top marks for the information it provides to customers on what to do with their discarded products. However, its recycling rate of 3-5% is very poor and more information is needed on how Nokia calculates these figures. It also needs to start using recycled plastics beyond just packaging.

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