Direct Dialogue Territory Coordinator

งาน - ตุลาคม 4, 2561
The Direct Dialogue Territory Co-ordinator is responsible for management, budget control, implementing the plan, and monitoring systems, which will ensure the efficiency and effectiveness of the Direct Dialogue programme in Thailand in order to meet the predefined target.

Key Duties
Staff Management

  • Working with City Coordinator on day to day management of Direct Dialogue (DD) teams.
  • Management, coaching and development of Team Leaders (TL).
  •  Managing the hiring, firing and disciplinary issues of the DD teams and Team Leaders.
  • Monitoring performance of DDCs and ensuring that DDCs operate within guidelines.
  • Ensuring enough DDCs are recruited within designated teams.
  • Setting up of teams as and when required.
  •  Supervise teams at venues (minimum of 30% of working hours must be spent at venues, unless otherwise agreed with the Fundraising Director).
  • Ensuring that high standards are followed in the recruitment processes and training
  • delivery.
  • Maintain and develop staff retention programs and rewards.
  • In conjunction with Team Leaders implement strategies to attract and keep highly
  • motivated, professional DDCs.
  • Ensure open and clear communication lines between DD – TL – City Coordinator – Venue
  • Officer.
  • Overseeing Venue Officer, ensuring that high standards of venues are consistently
  • confirmed to meet DD needs.
  • Ensure proper submission of Sign-ups and related document to Database/Supporter
  • Services Dept.
  • Liaise with Database Officer to ensure any necessary bank information is communicated to
  • teams and other matters related to Direct Dialogue operation.
  • Liaise with Public Outreach Manager, when necessary, to organize or join the event.
  • Facilitate weekly team leader meeting and weekly team meeting, including updates of campaign and organizational issues.

General and administrative

  • Maintaining stocks and controlling key resources (uniforms, binders etc).
  • Maintaining and developing administrative systems.
  • Ensure that DDCs (Direct Dialogue Campaigners) have the most relevant and accurate information available.
  • Ensure the timely and accurate checking of DD results, data inputting and reporting.
  • Make sure that DDCs are given feedback about their results and any administrative errors they may have made.
  • Checking that full and accurate administrative forms are completed for new recruits, end of employment, leave request etc.
  • Preparing all the necessary documents and spreadsheets for the payroll to be completed.
  • Dealing with job enquiries and telephone interviewing.
  • Making sure teams have all necessary equipment and resources.
  • Managing Petty Cash and updating reconciler in a timely manner.
  • Coordinate with DDC Recruitment Staff to place proper job advertisements when required.
  • Implementing and developing other administration systems as required.


  • Assisting the Direct Dialogue Program Coordinator with preparing of overall strategic plans and budgets for the programme if requested.
  • Any other tasks relevant to the position scope as directed by the Direct Dialogue Program
  • Coordinator or Fundraising Director.

Key Performance Indicators

  • Achieving targets for the year, in term of number of sign-ups, number of supporters, acquisition income, reducing debit fail rate, sign-up per hour, number of working hours etc.
  • Maintain proper turnover rate of DDCs.

Regular Meetings;

  • Weekly staff meeting.
  • Weekly team leader meeting.
  • Weekly Direct Dialogue Team meeting.
  • Monthly regional DDC meeting.


Deadline of application: October 19, 2018

Interested candidates are invited to write Letter of Introduction, explaining why you are qualified for the position and why you want to work for Greenpeace, fill-up the attached Application Form and email to: 

 Download Recruitment Pack

 Download Application Form

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