Frontline Regional Manager (CA)

California

Job - September 12, 2014
The Frontline Regional Director oversees the City Coordinators in three to six canvass offices to ensure that each office achieves its financial and campaign objectives, planning and executing regional staff trainings, leadership development, raising funds, and managing the spending and income in their region. The Frontline program’s objective is to increase the financial strength and political impact of Greenpeace by recruiting members to give automatic monthly donations through a credit card or a bank direct debit.

POSITION TITLE:         FRONTLINE REGIONAL DIRECTOR

DEPARTMENT:             DEVELOPMENT

SUPERVISOR:              NATIONAL CANVASS DIRECTOR

LOCATION:                 CALIFORNIA

          

RESPONSIBILITIES:

 

Performance: Ensure that new member and financial goals are achieved for the region by ensuring that each office achieves the following objectives:

  • Staff recruitment by office – determined with supervisor
  • Minimum average income –  $30.00 in average daily pledges per staff person
  • Total members recruited – minimum of an average of .27 new members per hour office average
  • Work with offices to prioritize acquiring members above the age of 25

 

Staff Development:

  • Train and mentor City Coordinators to recruit, train, retain, coach and manage staff
  • Reinforcing standards and expectations regularly and setting objectives for performance with each staff person and giving feedback on performance
  • Recruit and train new City Coordinators
  • Travel two times per month to perform site visits with offices (this position spends 50% of their time traveling)
  • National trainers for all trainings. Work with the Frontline Training Team to design and implement all national and regional trainings
  • Recruitment specialists for all core staff positions as well as all coordinator and TL position

 

Evaluation:

  • Analyze and submit regional and office-by-office reports each week assessing performance
  • Analyze office by office attrition numbers and report on action plans to the National Canvass Director and/or the Frontline Operations Manager
  • Manage and evaluate new test projects within the Frontline program
  • Legal and HR point persons to ensure staff management is in compliance with local and federal employment laws, as well as all other issues related to canvassing and staff liabilities
  • Ensure all Frontline materials are concurrent with the cutting edge of Greenpeace campaigns

 

 

Supporter Management:

  • Ensure that all member data is collected and secured centrally within 24 hours of receipt
  • Ensure that member forms are accurately filled out from each office, reducing initial attrition to 1%

 

Program Management:

  • Work with City Coordinators in consult with the Frontline Operations Manager and the National Canvass Director to ensure compliance with all Frontline Policies as outlined in the Frontline Personnel Policy Manual
  • Responsible for broad strategic vision for the Frontline program. Including the concept of regional trainings, mega offices, future offices, door/recapture program building, and the continuing growth and innovation of Frontline.
  • Work with the National Canvass Director and Frontline Operations Manager to ensure action plans for member retention are executed
  • Ensure that systems for developing and tracking fundraising locations are managed in each office and centrally
  • Work with City Coordinators to develop recruitment, retention and performance plans week to week
  • Ensure that City Coordinators submit all timesheet and salary data for all staff every Wednesday
  • Ensure all offices remain in compliance with local ordinances and state/federal laws
  • Ensure that all staff in each office meet minimum fundraising standards
  • Bi-monthly site visits to offices to support and train offices

 

Frontlining (Canvassing):

  • Regional Managers are expected to Frontline (canvass) one day per week averaging $37.50 in pledges per day.

 

Other: Other assignments provided by manager.

 

QUALIFICATIONS:

 

Skills:

 

Excellent interpersonal skills; excellent verbal and written communication skills; ability to manage and motivate a large team of staff; ability to identify, recruit, train and retain staff; short-term and long-term strategic planning skills; and proficiency in Excel, Word, e-mail and database programs.

 

Experience/Accomplishments:

 

  • Staff Management – Proven ability to train and manage staff directly upwards of 10 managers, upwards of 100 indirect staff
  • Goal-oriented
  • Leadership experience
  • Commitment to the environment
  • 4-8 years Canvass directing experience
  • Face to face fundraising recognized experts in the field
  • Proven ability to accomplish departmental budgetary goals
  • Proven ability to manage decisions that are likely to significantly impact the organization

Commitment to Diversity: Greenpeace welcomes and values diversity of people, cultural experiences and perspectives.   Through our campaigning, we create solutions that promote environmental sustainability rooted in social justice.  Our mission is to create a diverse and inclusive work environment that is a reflection of the global campaigns and missions that we champion.

To Apply:
Please send cover letter and resume to . Please include the following in your cover letter: a specific explanation of your interest in the available position and how you found out about this career opportunity. Please use the email subject line: FRONTLINE REGIONAL MANAGER - YOUR NAME. No phone calls please.