Greenpeace Middle East & North Africa takes your privacy very seriously and we work to make sure your information is safe with us. Because of this, we are transparent about why we ask for your (personal) information and what we do with it. While you visit our website www.greenpeace.org/mena/en/ and when you communicate with us, we collect information.
This Privacy and Cookies Policy, governs the information collected and processed only by Greenpeace Middle East & North Africa and will describe only Greenpeace Middle East & North Africa’s use of cookies and similar technologies when you visit our website. Different specific web properties (e.g. campaign sites) may use the same or have site-specific privacy and cookies policies.
Greenpeace and data privacy
Greenpeace Middle East & North Africa and the independent national/regional Greenpeace organizations in the Greenpeace network (together: “Greenpeace”) are committed to protecting and respecting your privacy.
This privacy statement applies only to Greenpeace Middle East & North Africa’s website. You can find the privacy policy of each Greenpeace NRO website by clicking on “Privacy Statement” or “Privacy Policy” in the local language in the footer of their homepage.
This privacy statement sets out the basis on which Greenpeace Middle East & North Africa will process any personal information that we may collect about you:
- as a visitor to the Greenpeace Middle East & North Africa website,
- provided by you by making use of our website and the options on our website (e.g. in the event you would sign a petition, respond to any survey or make a donation),
- subscribing to the receipt of updates by email,
- contacting us for information or help,
- providing your name and email on a list of signatures,
- becoming a donor via other ways than the internet,
- participating in Greenpeace campaigns or providing information through third party websites or apps.
We therefore ask you to read this privacy statement carefully.
The information that we collect about you
We may collect and process the following information about you:
- Information that you give us, which can include, for example, your name, address, email address, telephone number, birthdate, financial information such as bank details.
- Information that our website collects about you through third parties systems (eg. Google Analytics, Mixpanel). This information may include data such as your device type, browser and version used, and number of interactions you had with our website. This information can be used for statistical purposes and will help us improve our website.
- Information that third parties such as Facebook, Google, Mixpanel and X collect about you on our website by performing actions, which may include the use of the social network sharing buttons and widgets available on our website.
- Information that other third parties collect about you on our website by browsing it: This is information about you recorded / tracked by third parties just by making use of the website itself, such as navigating from one page to another (this event will be tracked) or by viewing an embedded Facebook video (if you are logged into Facebook) .
- If you exchange emails, telephone conversations or other electronic communications (including comments on this website) with Greenpeace employees and other staff members or, as the case may be, electronic communication means on third party websites or apps – such as chatbots linked to Greenpeace – information technology systems may record details of those conversations, sometimes including their content.
The use of your information we collect
We may use your information for the following purposes:
- To make your actions known on our website and to third parties. For example, your name may appear together with your comments on our website;
- To identify users returning to visit our website, across devices and across Greenpeace Middle East & North Africa owned domains;
- To promote Greenpeace campaigns and inspire others to take action. For example, we may show your name and a summary of what you have just done on our website, for instance, if you sign a petition or make a donation. If you petition someone using our website – for example a government official or company CEO – then we may send your name and email address with your message to them;
- To send you updates and alerts by email, mail, instant messaging, push notifications or telephone;
- To provide the service, products or information you have requested;
- To administer your donation;
- To analyze your giving history;
- To combine your personal data with publicly available information so that we can tailor communications to match your profile;
- To learn how we can improve our website, services, products or information;
We will only process your personal information in accordance with the purposes described above.
All our use of your personal data will be in accordance with the law. The law requires us to process data only if we have a valid legal basis for doing so. While the GDPR provides six lawful bases for data processing, we rely solely on the following four lawful bases for our data processing activities :
- Agreement: we collect, process and store your information to perform agreements, such as the provision of a requested service
- Consent: when you have given consent to us for the collection, processing and storage of your personal information
- Legitimate interest: when it is necessary for us and does not invade your privacy
- Legal Obligation: when we need to comply with legal or regulatory obligations
Please note that although the GDPR recognizes “Vital Interest” and “Public task” as additional lawful bases for data processing, we do not invoke these grounds for our data processing activities.
- Vital interest: processing is necessary to protect someone’s life
- Public Task: processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority
We will inform you, to the extent applicable, when we request information about yourself, whether providing the requested information is necessary to comply with a legal obligation, or, on the other hand, if it is purely voluntary and there will be no implications if you decline to provide the information. If you are uncertain as to Greenpeace Middle East & North Africa’s need for information that we request from you, please contact the Greenpeace representative asking for the information, or contact us (see below), with your query.
Disclosure and international transfer of your information
We do not sell or share your information for third-party marketing purposes. We may securely disclose personal information about you where we have obtained your consent or where it is reasonably necessary for the various purposes set out above:
- to a Greenpeace NRO based in the country of affiliation you indicated when taking action from a Greenpeace Middle East & North Africa’s website, app or campaign;
- to service providers who host our website or other information technology systems or otherwise hold or process your information on our behalf, under at least the same level of strict conditions of confidentiality and security;
- to judicial authorities or other public authorities, in case our legal or moral responsibility compels us to do so (e.g. if you express intent about performing a terrorist activity);
- in the context of litigation, in any country or territory, if we are legally required to do so, if we have no satisfactory basis or prospect to challenge disclosure, or if disclosure is significant to the legal case or our defense.
Retention and deletion of your information
Greenpeace Middle East & North Africa welcomes receiving updates from your personal information to make sure it is accurate and up-to-date. We will delete the information that we hold about you when we no longer need it.
We will retain your information for as long as it is necessary, within the legal time limits for the relevant activity, after which it will be deleted or anonymised, unless we have a legal obligation to retain it for a longer period. Contact us for more information.
Your rights
According to the General Data Protection Regulation (GDPR), you may have the following rights regarding the information we hold about you:
- Right to access your information: You have the right to request details about the information we have collected about you from us.
- Right to amend: If your personal data is incorrect or incomplete, you have the right to have your personal data amended or supplemented.
- Right to restriction of processing: You can have us restrict the processing of your personal data, for example, during the period we monitor your request to change your personal data.
- Right to erasure of personal information: You have the right to have your personal information deleted by us, unless we have permissible reasons under the GDPR to keep your personal information. In fact, we may not always be allowed to do so because the Tax Authorities require us to keep agreements for a certain period of time.
- Right of Objection: You also have the right to object to the processing of your personal information by us. In doing so, we may ask you what specific situation the objection relates to.
- Right to resist: You also have the right to resist to our use of your personal information for direct marketing purposes at any time
- Right to withdraw consent: You can ask us to remove previously given consent
- In some circumstances, you may also have a “data portability” right to require us to transfer your personal data to you or to a new service provider (e.g. if you wish your data to be transferred from Greenpeace Middle East & North Africa to another Greenpeace organization).
If you wish to exercise any of these rights, please contact us as set out below. We are obliged to request proof of identity before access to your personal information is given.
If you would like us to remove your information from our mailing list, you can click the “Unsubscribe” link at the bottom of any email we sent to you or contact us as set out below.
Security measures
We have implemented appropriate technical and organizational measures to secure the systems where personal data is stored against loss or against any form of unlawful processing.
We employ industry-standard encryption protocols to ensure that Personally Identifiable Information (PII) are securely anonymized before storage or processing in our web analytics tools. This approach aligns with the GDPR’s principles of data minimization and privacy by design.
Our donation pages are secured using Secure Sockets Layer (SSL), a security protocol that provides communications privacy over the Internet in a way that is designed to prevent eavesdropping, tampering, or message forgery.
In this way, we ensure that your data are only accessible by persons who are authorized to do so by virtue of their position and that the data are only used for the purposes for which they were obtained and compatible purposes.
Of course, we hope that nothing will ever go wrong, but if it does, we have a procedure on how to deal with a (potential) data breach. Should it concern your personal data we will notify you immediately.
Contact us
We welcome questions, comments and requests regarding this privacy statement and our processing of personal information.
Please email us on [email protected]
or contact us via:
Phone:
Lebanon: +961 1 612500 Ext: 3930
Netherlands: +31 (06) 45712741
Mobile/Whatsapp: +96176773200
Monday to Friday 10:00am to 6:00pm (Lebanon time zone)
Changes to this policy
We may update this statement at any time to reflect any changes in data protection or other legislation. Any changes we make to this privacy statement in the future will be posted to our website and also available if you contact us as set out above.
Please check back frequently to see any changes.
Last updated:August 2024
Greenpeace Middle East & North Africa cookies policy
We want to ensure that you enjoy browsing our website. In order to enhance your experience and collect information about your use of our site, we place “cookies” onto your computer.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie:
- cookies allow our systems to recognise the user’s device and make any presettings immediately available
- as soon as a user accesses the platform, a cookie is sent to the hard disk of the respective user’s computer
Cookies are useful because they:
- allow a website to recognise a user’s device and to target the content displayed to the user’s interests
- help us to improve our website
- offer you a better service more tailored to your requirements
- enable us to recognise your device when you return to our website
- store information about your favourite activities on the website, thereby allowing us to tailor our website to your individual interests. This may, for example, include advertising according to your personal interests and accelerate the rate at which we can deal with your queries
By using our website you agree that, we can place the types of cookies set out below on your device, unless you have set your computer’s browser to reject them, and use that data in accordance with this policy.
You can find more information about cookies at: https://allaboutcookies.org/ and www.youronlinechoices.eu, for a video about cookies check www.youtube.com/watch?v=TBR-xtJVq7E.
Types of cookies
There are four broad types of cookies:
- Necessary cookies: Cookies for functional purposes make logging in and navigating the website possible. Cookies are also used when you share a page via social media. Necessary cookies help make a website more usable, by enabling basic functions such as page navigation, access to secure areas of the website, and saving your preferences that affect behavior and design of the website. Without these cookies, the website cannot function properly.
- Analytics and performance cookies: Our website also uses analytics cookies to measure and analyse the performance of this website. If you accept the placement of cookies, we will collect, among other things, information about your device and browser, geo-location (based on the IP address), the number of visitors to our web pages and how you arrived at our website (for example, because you clicked on one of our advertisements or on a link in an email). This also allows us to track, for example, how many visitors a particular page has.
Greenpeace Middle East & North Africa uses Google Analytics, Mixpanel and Hotjar for analytics and performance purposes. Greenpeace Middle East & North Africa may place first-party cookies on the basis of legitimate interest for which no consent is required, because Greenpeace Middle East & North Africa has set up additional privacy-friendly safeguards for this purpose. Other third-party cookies may be placed on consent basis to this category of cookies.
To this end, Greenpeace Middle East & North Africa has signed a processing agreement with these parties, masking the collection of the internet protocol (IP) address used to connect your device to the internet. - Advertising and marketing cookies: Marketing cookies make it possible to show you relevant pages based on your surfing behavior. Your surfing behavior on this website can also be used to show you relevant information about our products and services on third party websites. In addition, we use cookies to test different pages next to each other in order to optimize our website.
The cookie is placed on your browser when you visit our website and is given a unique number. By recognizing that number, Greenpeace Middle East & North Africa can display appropriate information on the website where you are at that moment (can be anywhere on the Internet). The goal is to display ads that are tailored and relevant to the individual user. These ads thus become more valuable to publishers and third-party advertisers. For more information about cookies, please refer to the overviews below.
We also draw your attention to the following categories of cookies – first party cookies, third party cookies and persistent cookies:
- First party cookies are cookies set by the website domain you are visiting (e.g. greenpeace.org). Only that domain can read them.
- Third party cookies are cookies served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer when you visit other websites. Third party cookies are most commonly used for website analytics or advertising purposes.
- Persistent cookies are cookies that are stored on your computer and are not automatically deleted when you close your browser, unlike a session cookie which is deleted when you close your browser.
Use of cookies
This table explains the cookies that may be placed on your machine while using this website. First party cookies will be placed automatically, unless your browser is set to refuse them. The remaining cookies will only be placed if you grant consent to our privacy policy.
| Name | Purpose | Expiration | Provider | Type |
|---|---|---|---|---|
| greenpeace | Used by Greenpeace Middle East & North Africa to track if you have accepted the use of cookies on our website or not | This cookie expires in 180 days from set/update | Greenpeace | First-party Cookie |
| no_track | Used by Greenpeace Middle East & North Africa to track if you have blocked the use of cookies on our website or not | This cookie expires in 180 days from set/update | Greenpeace | First-party Cookie |
| active_consent_choice | Used by Greenpeace Middle East & North Africa to track if you have accepted the use of cookies on our website or not | This cookie expires in 180 days from set/update | Greenpeace | First-party Cookie |
| user_id | Used by Greenpeace Middle East & North Africa to track users across devices, domains and identify returning users | This cookie expires in 180 days from set/update | Greenpeace | First-party Cookie |
| gp_nro | Used by Greenpeace Middle East & North Africa to track the last Greenpeace website visited | This cookie expires in 30 days from set/update | Greenpeace | First-party Cookie |
| wordpress_google_apps_login | Used by Greenpeace Middle East & North Africa to store the logged in state of users who have an account in our website | This cookie expires when you close your browser | WordPress | First-party Cookie |
| _ga | Used by Google Analytics to distinguish users | This cookie expires 2 years from set/update | Google, Google Tag Manager, Google Analytics | First-party Cookie |
| _gid | Used by Google Analytics to distinguish users | This cookie expires 24 hours from set/update | Google, Google Tag Manager, Google Analytics | First-party Cookie |
| _gat | Used by Google Analytics to distinguish users | This cookie expires 24 hours from set/update | Google, Google Tag Manager, Google Analytics | First-party Cookie |
| _gcl_au | This cookie is used by Google Analytics to understand user interaction with the website. | This cookie expires 7 days from set/update | Google, Google Tag Manager, Google Analytics | First-party Cookie |
| _dc_gtm_* | Used by Google Analytics (via Google Tag Manager) to throttle request rate | This cookie expires 1 minute from set/update | Google, Google Tag Manager, Google Analytics | First-party Cookie |
| AMP_TOKEN | Used by Google Analytics to retrieve a Client ID from AMP Client ID service.Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | This cookie expires between 30 seconds and one year (depending on whether it is being used) from set/update | Google, Google Tag Manager, Google Analytics | First-party Cookie |
| FPID | Used by Google Analytics to set the Client ID in the request to Google’s servers | This cookie expires in 180 days from set/update | Google, Google Tag Manager, Google Analytics | First-party Cookie |
| FPLC | Used by Google Analytics as a cross-domain linker cookie hashed from the FPID cookie | This cookie expires in 20 hours from set/update | Google, Google Tag Manager, Google Analytics | First-party Cookie |
| test_cookie | Used by Google DoubleClick to check if cookies can be set. | This cookie expires in 24 hours from set/update | Google, Google Tag Manager, Google Analytics | Third-party Cookie |
| stape_mixpanel_distinct_id | Used by Mixpanel to set a distinct ID. This cookie is used for the analysis of user interactions. | This cookie expires in 180 days from set/update | Mixpanel | First-party Cookie |
| stape_mixpanel_device_id | Used by Mixpanel to identify a device ID. This cookie is used for the analysis of user interactions. | This cookie expires in 180 days from set/update | Mixpanel | First-party Cookie |
| stape_mixpanel_initial_referrer | Used by Mixpanel to identify the initial referrer. This cookie is used for the analysis of user interactions. | This cookie expires in 180 days from set/update | Mixpanel | First-party Cookie |
| mp_*_mixpanel | Used by Mixpanel for the analysis of user interactions in Mixpanel. | This cookie expires in 1 year from set/update | Mixpanel | First-party Cookie |
| _mp_opt_in_out_ | Used by Mixpanel for the analysis of user interactions in Mixpanel. | This cookie expires in 1 year from set/update | Mixpanel | First-party Cookie |
| cf_clearance | Used by Cloudflare to store proof of challenge passed | This cookie expires in 180 days from set/update | Cloudflare | First-party Cookie |
| _hjIncludedInSample | This cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc. | This cookie expires in 1 year from set/update | Hotjar | Third-party Cookie |
| _hjRecordingEnabled | This value is set when a recording starts. It is used to see if the user is already recording this particular session. | This cookie expires when you close your browser | Hotjar | Third-party Cookie |
| Checkpoint | Used by Facebook to authenticate your identity on Facebook or Instagram | This cookie expires when you close your browser | Third-party Cookie | |
| Ip | Used by Facebook to authenticate your identity on Facebook or Instagram | This cookie expires when you close your browser | Third-party Cookie | |
| _fbp | This cookie is used by Facebook to deliver advertising. The cookie contains an encrypted Facebook user ID and browser ID. It will receive information from this website to better target and optimize advertising. | This cookie expires in 7 days from set/update | First-party Cookie |
Greenpeace Greenpeace Middle East & North Africa does not govern the publication of third-party cookies. Please visit the relevant third party’s website if you want to understand more about these cookies, such as Facebook, X, Instagram, YouTube or Soundcloud.
If you do not want to use cookies, you can set your browser so that the storage of cookies is not accepted.
If you only want to accept our own cookies but not the cookies of our service providers and partners, select the “block third-party cookies” (or similar setting in your browser).
Change your cookies preferences
You can set your browser to notify you when a cookie is placed or to prevent the collection of cookies. You can also periodically delete the cookies stored on your computer. However, you will then not be able to use all the features of the site. In addition, you always have the option of deleting cookies from your hard drive.
Which cookies would you like to accept?
Please select which cookies you are willing to store:
Necessary Cookies (required)Always enabled
These cookies are required for technical reasons so that you can visit our website and use the functions we offer. These cookies are used to recognise you between successive visits and thus provide you with a better experience, storing your consent preferences and the last Greenpeace.org website visited.
Performance cookies
We use tracking and analysis tools to ensure continuous optimisation and demand-oriented design of our website. These cookies will allow us to collect statistical and anonymised data, such as how visitors use our website or which pages are accessed most frequently, to ultimately improve Greenpeace.org and provide you with a better experience of our website.
Marketing cookies
In addition to the Performance cookies mentioned above, we may also place in your browser cookies from third-party services (e.g. Facebook or Google) to track the effectiveness of our online marketing strategies and to deliver adverts more relevant to you and your interests. These cookies may also be used to serve advertising to you after you have left our site (retargeting cookies).
A full list of cookies which may be placed in your browser is available above (see Types of Cookies) and some detail on how and why we process the information of these 3rd parties is available below.
By disabling (un-checking) all types of cookies above, we will set a unique cookie in your browser (“no_track”) to store your preferences – this will allow you a tracking-free experience on this website until you change your mind or clear your browser’s cookies.
If you want a comprehensive overview of all third-party accesses to your Internet browser, we recommend installing specially developed plug-ins such as Ghostery. Additionally, most web browsers allow some control over cookies through browser settings (e.g. notifications of new cookies, disabling cookies and deleting cookies). Click your browser type below to go directly to the browser user guide to learn how to disable or erase cookies.
Blocking all cookies will, however, have a negative impact upon the usability of many websites.
Use of Google Analytics
Greenpeace Middle East & North Africa uses Google Analytics to gather visitors’ use of our website and analyse the data to help us maintain and improve the design of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.
Google Analytics cookies will only be applied when the “Analytics and performance” cookies consent is given. In case of no-consent, Google Analytics will still run and collect aggregated and anonymised data, it will not be able to track any user identification. Should you not be willing to get these cookies, please change your cookies settings above (‘change your cookies preferences’).
As mentioned before, Google Analytics cookies used in this website collect information in an anonymous form, including the number of visitors to the site, browser ClientID (to identify returning users, for example), where visitors come to the site from and the pages they visited. Here’s more information on Google Analytics privacy:
- privacy overview of Google Analytics
- Google Analytics Cookie Usage on Websites
- how to easily opt-out of Google Analytics cookies
As of May 2018, Google Analytics introduced the Data Retention controls, giving organisations the ability to set the amount of time before user-level and event-level data stored by Google Analytics is automatically deleted from Analytics’ servers.
Such retention period applies to user-level and event-level data associated with cookies, user-identifiers (e.g. User-ID) and advertising identifiers (not applicable in Greenpeace websites anyway). For Greenpeace Middle East & North Africa, the Data Retention control for Google Analytics is set to 26 months. Once again, Analytics will not collect the internet protocol (IP) address used to connect your device to the internet. You can request Google to provide an extraction of your data related to Greenpeace Middle East & North Africa’s website.
Besides, it is important to mention that Google stores websites traffic information which have Google Analytics tracking code. Check Google’s privacy policy and how to opt-out of Google Analytics cookies.
You can install the Google Analytics Opt-out Browser Add-on to prevent information about your visits to our website being sent to Google Analytics.
Use of Mixpanel
Greenpeace Middle East & North Africa uses Mixpanel to collect anonymous data from users’ interactions with our website. This information helps us to understand our user’s interests, improve our products and services and enhance the overall user experience on our website. Mixpanel generates statistical and other information about website use by means of cookies, which are stored on users’ computers.
Mixpanel cookies collect data about how you use our website. By default, Mixpanel cookies are set under Greenpeace.org domain, when the “Necessary” cookies are enabled. In case of consent retrieval, Mixpanel cookies will be removed. If you prefer not to receive these cookies, please adjust your cookies settings above (‘change your cookies preferences’).
As mentioned earlier, Mixpanel cookies on this website gather information anonymously This information includes the number of visitors to the site, where visitors come to the site from and the pages they visited. Here’s more information on Mixpanel privacy:
Use of Firestore
Firestore plays a significant role in the industry, particularly in the realm of server-side tracking. Server-side tracking involves collecting and sending user interaction data from a server rather than directly from a client’s device (e.g. a browser or a mobile app). This approach is increasingly important due to rising privacy regulations and browser limitations on client-side tracking.
We utilize Firestore for storing and managing user data, benefitting from its robust security features, including authentication and fine-grained access controls. This ensures not only secure data storage but also compliance with privacy regulations, such as GDPR and CCPA. Our implementation of Firestore adheres to the principles of least privilege, with the appropriate controlled and monitored data access.
Use of social networks sharing buttons and widgets
Beside the customised HTML buttons we installed to allow you to share Greenpeace Middle East & North Africa content on Facebook and X, we may embed widgets from Facebook, X, Instagram, YouTube, Soundcloud and other social media on our website to provide an enhanced experience.
These social networking widgets come from web servers which may track your behaviour on our website and may combine this with other information about you originating from other websites. You can install browser add-ons like Privacy Badger for Chrome or Disconnect for Chrome and Firefox to control some (the first) or disable them (the second).
Use of Hotjar
We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site, and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
Contact us
This website is owned and operated by Greenpeace Middle East & North Africa. If you have any questions about our cookies or this cookies policy, please contact the website administrator at [email protected].
Last updated: August 2024