This Privacy and Cookies Policy, governs the information collected and processed only by Greenpeace Malaysia and will describe only Greenpeace Malaysia’s use of cookies and similar technologies when you visit our website. Different specific web properties (e.g. campaign sites) may use the same or have site-specific privacy and cookies policies.

Data Privacy

This privacy statement sets out the basis on which Greenpeace Malaysia will process any personal information that we may collect about you:

• as a visitor to the Greenpeace Malaysia website, 
• provided by you by making use of our website and the options on our website (e.g. in the event you would sign a petition, respond to any survey or make a donation), 
• subscribing to the receipt of updates by email, 
• contacting us for information or help, 
• providing your name and email on a list of signatures, 
• becoming a donor via other ways than the internet, 
• participating in Greenpeace Malaysia campaigns or providing information through third party websites or apps.

We therefore ask you to read this privacy statement carefully.

The information that we collect about you

We may collect and process the following information about you:

• Information that you give us, which can include, for example, your name, address, email address, telephone number, birthdate, financial information such as bank details.
• Information that our website collects about you through third parties systems (eg. Google Analytics, Mixpanel). This information may include data  such as your device type, browser and version used, and number of interactions you had with our website. This information can be used for statistical purposes and will help us improve our website.
• Information that third parties such as Facebook, Google, Mixpanel and X collect about you on our website by performing actions, which may include the use of the social network sharing buttons and widgets available on our website.
• Information that other third parties collect about you on our website by browsing it: This is information about you recorded / tracked by third parties just by making use of the website itself, such as navigating from one page to another (this event will be tracked) or by viewing an embedded Facebook video (if you are logged into Facebook) .
• If you exchange emails, telephone conversations or other electronic communications (including comments on this website) with Greenpeace employees and other staff members or, as the case may be, electronic communication means on third party websites or apps – such as chatbots linked to Greenpeace – information technology systems may record details of those conversations, sometimes including their content.

The use of your information we collect

We may use your information for the following purposes:

• To make your actions known on our website and to third parties. For example, your name may appear together with your comments on our website; 
• To identify users returning to visit our website, across devices and across Greenpeace International owned domains; 
• To promote Greenpeace campaigns and inspire others to take action. For example, we may show your name and a summary of what you have just done on our website, for instance, if you sign a petition or make a donation. If you petition someone using our website – for example a government official or company CEO – then we may send your name and email address with your message to them;
• To send you updates and alerts by email, mail, instant messaging, push notifications or telephone;
• To provide the service, products or information you have requested;
• To administer your donation;
• To analyze your giving history;
• To combine your personal data with publicly available information so that we can tailor communications to match your profile;
• To learn how we can improve our website, services, products or information;

We will only process your personal information in accordance with the purposes described above.

All our use of your personal data will be in accordance with the law. The law requires us to process data only if we have a valid legal basis for doing so.  While the GDPR provides six lawful bases for data processing, we rely solely on the following four lawful bases for our data processing activities :

1. Agreement: we collect, process and store your information to perform agreements, such as the provision of a requested service
2. Consent: when you have given consent to us for the collection, processing and storage of your personal information
3. Legitimate interest: when it is necessary for us and does not invade your privacy
4. Legal Obligation: when we need to comply with legal or regulatory obligations

Please note that although the GDPR recognizes “Vital Interest” and “Public task” as additional lawful bases for data processing, we do not invoke these grounds for our data processing activities. 

5. Vital interest: processing is necessary to protect someone’s life
6. Public Task: processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority

We will inform you, to the extent applicable, when we request information about yourself, whether providing the requested information is necessary to comply with a legal obligation, or, on the other hand, if it is purely voluntary and there will be no implications if you decline to provide the information. If you are uncertain as to Greenpeace’s need for information that we request from you, please contact the Greenpeace representative asking for the information, or contact us (see below), with your query.

Information sharing and disclosure practices

Your name may appear together with your comments on our website. To inspire others to take action, we may also show your name and a summary of what you have just done on our website for example, if you sign a petition or make a donation. If you petition someone using our website, then we may send your name and email address with your message to them.

This privacy policy will not apply to the national/regional Greenpeace websites which are managed by the national/regional Greenpeace offices themselves. You can find the privacy policy of each Greenpeace website by clicking on “Privacy Statement” or “Privacy Policy” in the local language in the footer of their homepage.

Greenpeace is active in over 55 countries, and your local office is probably best suited to keep you updated. Therefore if you subscribe to our mailing list on this website and there is a Greenpeace office in your country, we may share your contact details with them to provide you with the most suitable newsletter and urgent alerts.

We may also disclose and provide access to the information you provided to our vendors and contractors who are performing services on our behalf. However, such vendors and contractors are not permitted to use your information for any purpose other than providing services to us. Finally, where we pass your information on to vendors or contractors located in countries outside the European Economic Area, we will make sure that they apply the same level of protection to your information as we do.

We do not sell or share your information for third-party marketing purposes.

Retention and deletion of your information

Greenpeace Malaysia welcomes receiving updates from your personal information to make sure it is accurate and up-to-date. We will delete the information that we hold about you when we no longer need it.

We will retain your information for as long as it is necessary, within the legal time limits for the relevant activity, after which it will be deleted or anonymised, unless we have a legal obligation to retain it for a longer period.

Your rights

According to the General Data Protection Regulation (GDPR), you may have the following rights regarding the information we hold about you: 

• Right to access your information: You have the right to request details about the information we have collected about you from us.  
• Right to amend: If your personal data is incorrect or incomplete, you have the right to have your personal data amended or supplemented.
• Right to restriction of processing: You can have us restrict the processing of your personal data, for example, during the period we monitor your request to change your personal data.
• Right to erasure of personal information: You have the right to have your personal information deleted by us, unless we have permissible reasons under the GDPR to keep your personal information.
• Right of Objection: You also have the right to object to the processing of your personal information by us. In doing so, we may ask you what specific situation the objection relates to.
• Right to resist: You also have the right to resist to our use of your personal information for direct marketing purposes at any time
• Right to withdraw consent: You can ask us to remove previously given consent
• Right to file a complaint: If you are left with unresolved questions, you have the right to file a complaint with the body regulating data protection in your country.

If you wish to exercise any of these rights, please contact us as set out below. We are obliged to request proof of identity before access to your personal information is given.

If you would like us to remove your information from our mailing list, you can click the “Unsubscribe” link at the bottom of any email we sent to you or contact us as set out below.

Security measures

We have implemented appropriate technical and organisational measures to secure personal data against loss or against any form of unlawful processing. Our donation pages are secured using Secure Sockets Layer (SSL), a security protocol that provides communications privacy over the Internet in a way that is designed to prevent eavesdropping, tampering, or message forgery.

Only employees who need to access information about supporters and website visitors to perform their work are granted access to this personal identifiable information.

Contact us

We welcome questions, comments and requests regarding this privacy statement and our processing of personal information.

Please email us on [email protected]

Greenpeace Malaysia
Menara Sentral Vista
50470, Brickfields,
Kuala Lumpur,
Malaysia

Tel: +603 2712 3237

Changes to this policy

We may update this statement at any time to reflect any changes in data protection or other legislation. Any changes we make to this privacy statement in the future will be posted to our website and also available if you contact us as set out above.

Please check back frequently to see any changes.

Last updated: Jan 2026

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Cookies Policy

We want to ensure that you enjoy browsing our website. In order to enhance your experience and collect information about your use of our site, we place “cookies” onto your computer.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie:

• cookies allow our systems to recognise the user’s device and make any presettings immediately available
• as soon as a user accesses the platform, a cookie is sent to the hard disk of the respective user’s computer

Cookies are useful because they:

• allow a website to recognise a user’s device and to target the content displayed to the user’s interests
• help us to improve our website
• offer you a better service more tailored to your requirements
• enable us to recognise your device when you return to our website
• store information about your favourite activities on the website, thereby allowing us to tailor our website to your individual interests. This may, for example, include advertising according to your personal interests and accelerate the rate at which we can deal with your queries

By using our website you agree that, we can place the types of cookies set out below on your device,  unless you have set your computer’s browser to reject them, and use that data in accordance with this policy.

Types of cookies

There are four broad types of cookies:

1. Necessary cookies: Cookies for functional purposes make logging in and navigating the website possible. Cookies are also used when you share a page via social media. Necessary cookies help make a website more usable, by enabling basic functions such as page navigation, access to secure areas of the website, and saving your preferences that affect behavior and design of the website. Without these cookies, the website cannot function properly.
2. Analytics and performance cookies: Our website also uses analytics cookies to measure and analyse the performance of this website. If you accept the placement of cookies, we will collect, among other things, information about your device and browser, geo-location (based on the IP address), the number of visitors to our web pages and how you arrived at our website (for example, because you clicked on one of our advertisements or on a link in an email). This also allows us to track, for example, how many visitors a particular page has. Greenpeace Malaysia uses Google Analytics, Mixpanel and Hotjar for analytics and performance purposes. Greenpeace Malaysia may place first-party cookies on the basis of legitimate interest for which no consent is required, because Greenpeace Malaysia has set up additional privacy-friendly safeguards for this purpose. Other third-party cookies may be placed on consent basis to this category of cookies. To this end, Greenpeace Malaysia has signed a processing agreement with these parties, masking the collection of the internet protocol (IP) address used to connect your device to the internet.
3. Advertising and marketing cookies: Marketing cookies make it possible to show you relevant pages based on your surfing behavior. Your surfing behavior on this website can also be used to show you relevant information about our products and services on third party websites. In addition, we use cookies to test different pages next to each other in order to optimize our website. The cookie is placed on your browser when you visit our website and is given a unique number. By recognizing that number, Greenpeace Malaysia can display appropriate information on the website where you are at that moment (can be anywhere on the Internet). The goal is to display ads that are tailored and relevant to the individual user. These ads thus become more valuable to publishers and third-party advertisers. For more information about cookies, please refer to the overviews below.

We also draw your attention to the following categories of cookies – first party cookies, third party cookies and persistent cookies:

• First party cookies are cookies set by the website domain you are visiting (e.g. greenpeace.org). Only that domain can read them. 
• Third party cookies are cookies served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer when you visit other websites. Third party cookies are most commonly used for website analytics or advertising purposes.
• Persistent cookies are cookies that are stored on your computer and are not automatically deleted when you close your browser, unlike a session cookie which is deleted when you close your browser. 

Use of cookies