Disruptive crises like the COVID-19 pandemic, the Ukraine war or the numerous climate-related extreme weather events have profound impacts on societal mindsets. When they occur, narratives, norms, emotions and other mindset factors shift and are renegotiated within societies. Some of these debates happen on the front page of newspapers; others are more hidden in social media. While we might be tempted to look at tangible changes, like working from home, public transport use or wage change for health workers, other shifts, like the build-up of anger, the decline of trust in governance, institutions and fellow citizens, will prove to be the more decisive ones in the long run.

This three part series explores these insights, digging in to how the human mind works in a crisis. In part one we explore the scientific insights behind our minds during crises, in part two we set out a timeline of the six mental phases of impacted communities in crisis and, in part three, we offer a handbook designed to help changemakers implement these insights in their work.

Explore The Disrupted Mind here:

Part 1: The Scientific Insights PDF

Part 2: The Crisis Timeline PDF

Part 3: The Crisis Handbook