You’ve just signed a Greenpeace petition and you’re ready to increase your impact? Part of participating in our campaigns is making sure you are receiving our emails, and are kept up to date on the next steps to take action!

Sometimes, email providers like Outlook or Gmail apply automatic filters on the emails you are receiving. To optimize the reach of our communications, we ask that you please add us to your trusted list of senders, contacts or address book. This is also known as “Whitelisting”.

Below you will find the instructions to mark our email sending domain, Greenpeace.ca, as a safe sender. Please click on the platform you use to read your emails:

If you’re using Outlook

If you’re using Gmail

If you’re using Yahoo

If you do not see an email from Greenpeace Canada in your inbox, our email may have mistakenly been sent to your spam folder. The first thing you can do is open your spam folder, and if you find a Greenpeace Canada email there, open it and mark it as “Not spam”.

If you’re using Outlook

  1. “Click the gear icon in Outlook and select “View all Outlook settings.” When you select it, a drop-down menu will appear. At the bottom of the drop-down menu, you’ll choose View all Outlook settings. 
  1. Select “Mail” from the settings menu.
  2. Choose “Junk email” from the submenu.
  3. Click “Add” under “Safe senders and domains”.
  1. Add the Greenpeace domain greenpeace.ca.
  2. Choose “Save.” This will save your whitelist preferences and ensure that emails that fit the criteria don’t make it to your junk email folder in Outlook.

If you’re using Gmail

  1. Click the gear icon in Gmail and select “See all settings” from the Quick settings menu. 
  2. Navigate to “Filters and Blocked Addresses” in the top menu.
  1. Select “Create a new filter.” In Gmail, whitelisting an email actually involves creating a filter.
  1. Add the Greenpeace domain greenpeace.ca in the “From” field. The “From” field is where you’ll specify what’s getting whitelisted.
  2. Click “Create filter.”
  3. Check “Never send it to Spam” in the checkbox.
  4. Click “Create filter.”

If you’re using Yahoo

  1. Open Yahoo Mail and log into your account.
  2. Navigate to “Settings” then click “More Settings.
  3. ”Select “Filters” and hit “Add” to enter the email you’d like to whitelist.
  4. Name the filter and add the email address.
  5. Select to send all mail to “Inbox.”Save your settings.

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