How do I manage my Greenpeace membership?
Why is monthly giving the best option?
How is my donation used?
Is it possible to get a refund on my donation?
Will I receive a tax receipt for my gift?
Can I see your financial reports?
How do I subscribe, unsubscribe or change my e-mail address?
I’ve renewed my membership but keep getting renewal reminders?
Does Greenpeace rent, sell, or trade my information?
Does Greenpeace do door-to-door fundraising?
I’m not a Greenpeace supporter but I’m receiving mail from you, how can I remove my address?
How do I manage my Greenpeace membership?
Our Supporter Care team can help you:
- change your gift amount
- change your payment type
- start or stop your pledge
- update how Greenpeace communicates with you
There are three ways to connect with our Supporter Care team:
- By phone: 1-800-722-6995, Monday-Friday, 7:30AM-3PM PST
- By email: [email protected] – For your security, please do not send credit card information via e-mail.
- By mail: Greenpeace Supporter Care, 1300 Eye Street, NW, Suite 1100 East, Washington DC 20005
Greenpeace does not accept such requests via third parties. All change requests must be made at least two business days before your scheduled monthly pledge.
Why is monthly giving the best option?
Monthly giving is the best option for both Greenpeace and our supporters. It allows us to have a dependable base of support and save time, banking fees and paper by not having to send supporters reminders and renewal notices. It also provides predictable funding that allows us to plan and budget for our campaigns more effectively. For our supporters it allows you to make a small monthly contribution and still play a major role in protecting the environment.
How is my donation used?
According to our latest financial reports Greenpeace, Inc. spent 55% on campaigns, 21% on public information & education, 23% on fundraising costs and 1% on management and general administration. Monthly donors allow us to decrease our fundraising costs even more. You can get more detailed information in our annual reports.
Is it possible to get a refund on my donation?
Greenpeace is deeply grateful for your support and we hope that you are proud of all we are accomplishing together. However, if an Online or Frontline donation is made in error, we will honor all refund requests for contributions made within the last 30 days.
We expect that our supporters wishing to donate check the accuracy of transactions regularly.
For donations made to Greenpeace Fund, Inc., refund requests must be made in writing and should include the details of the initial transaction including date, donation amount, donor’s name, and the nature of the error.
Requests for refunds can be sent by email or mail:
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- Email: [email protected]
- Mail: 1300 Eye Street, NW, Suite 1100 East, Washington DC 20005
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For donations made to Greenpeace, Inc., refund requests may be either made in writing sent via the email and mailing addresses shown above or made by telephone at (800)722-6995 between the hours of 7:30AM-3PM PST, Monday through Friday.
Please note that all donations made through greenpeace.org and all gifts less than $50/month initiated with a Greenpeace representative will be directed to Greenpeace, Inc., unless stated otherwise. Greenpeace, Inc. is a non-profit, tax-exempt, 501(c)(4) organization. Donations to Greenpeace, Inc. are not tax-deductible and cannot be restricted to any one campaign.
Will I receive a tax receipt for my gift?
Greenpeace, Inc. is a non-profit, tax-exempt organization. Because of our effective work for new environmental laws and policies, contributions to Greenpeace are not tax-deductible.
Greenpeace is represented by two separate entities in the United States, Greenpeace, Inc. and Greenpeace Fund, Inc. While both organizations work on the same mission, they do so through different strategies. Greenpeace, Inc. is a campaigning and lobbying organization and is registered as a 501(c)(4) entity. Contributions to Greenpeace, Inc. are not tax deductible.
Greenpeace Fund, Inc. is a grant-making organization that provides funding for Greenpeace’s research, charitable and public education activities entities worldwide. Greenpeace Fund is registered as a 501(c)(3) entity and has limits on its ability to lobby.
Make a tax-deductible gift to Greenpeace Fund.
You can change the entity you support at any time by calling our Supporter Care at 1-800-722-6995, Mon-Fri, 7:30AM-3PM PST. You can also e-mail us at [email protected].
Can I see your financial reports?
View our annual reports and financial statements. You can also call us at 1-800-722-6995, Mon-Fri, 7:30AM-3PM PST and we’ll be happy to send you a copy.
How do I subscribe, unsubscribe or change my e-mail address?
You can subscribe to receive e-mails on Greenpeace campaigns and breaking news on our on our homepage. To unsubscribe from e-mails please use the links at the bottom of all of our e-mails.
I’ve renewed my membership but keep getting renewal reminders?
We appreciate your support and do not wish to trouble you with renewal requests. Greenpeace memberships run on a calendar year starting in January and running until December. This keeps our renewal mailings cost efficient. All renewals are due in January of the current year. We apologize if you have already renewed this year but are receiving notices, our renewal files are organized well in advance of their mailing. You should not receive future renewal solicitations this year. If you continue to receive renewal notices please call us at 1-800-722-6995, Mon-Fri, 7:30AM-3PM PST or e-mail us at [email protected] as you may have a duplicate account.
The best way to reduce the number of renewal requests you receive is to respond early in the year or to consider becoming a monthly donor.
Does Greenpeace rent, sell, or trade my information?
Occasionally Greenpeace does share donors mailing address with other like-minded organizations in exchange for contacting their supporters. We will NEVER share your telephone number, e-mail address or any of your donation information. If you would prefer we not share your mailing address, please call us at 1-800-722-6995, Mon-Fri, 7:30AM-3PM PST and we will be happy to mark your account accordingly. You can also e-mail us at [email protected] or mail us at:
Greenpeace Supporter Care
1300 Eye Street, NW, Suite 1100 East
Washington, DC 20005
Does Greenpeace do door-to-door fundraising?
Yes, Greenpeace contracts with vendors like NCE, Public Outreach, GiveBridge and Grassroots Team to go door-to-door to fundraise for our critical campaigns to protect nature and wildlife.
I’m not a Greenpeace supporter but I’m receiving mail from you, how can I remove my address?
If you’ve received mail from us and you are not a Greenpeace supporter we may have received your name in a list exchange with another like-minded organization. We recommend you contact organizations that you have supported in the past and request they not exchange your information. Alternatively, you can contact the Direct Mail Association and be added to the National Do Not Mail List at www.dmachoice.org. If these steps do not address your issue, please call our Supporter Care at 1-800-722-6995, Mon-Fri, 7:30AM-3PM PST.
